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LASH GIRL ACADEMY

Where Entrepreneurs, Artists & Leaders are born.

General Terms & Conditions

We have a no-refund policy.

By enrolling in a class, payment plan, or purchasing a package or product from our website or directly with Lash Girl Academy, you automatically agree to the terms and conditions below, including our no-refund policy on class packages. Students may reschedule a class upon written approval from the Director. 

By providing your signature and completing your purchase and enrollment, you understand and have read the policies, terms, and conditions before your purchase. You agree to the entirety of the General Terms & Conditions, Privacy Policy, and No Refund Policy. You understand this is a binding contractual agreement between Lash Girl Academy and me.

  1. Enrollment and Student Loan Agreement

    Enrollment by Phone: A student who enrolls in the Lash Girl Academy via telephone communication and is subsequently approved for a student loan acknowledges and agrees that they are bound by the terms and conditions set forth by Lash Girl Academy.

    Loan Accountability: Approval and acceptance of a student loan for enrollment in Lash Girl Academy signifies the student's express agreement to adhere to the terms of said loan. The student acknowledges that, upon the processing of their enrollment, they become wholly responsible for any obligations and commitments associated with the approved student loan.

    Payment Plans Conditions: Rates from 0%-36% APR. Payment options through Shop Pay Installments are subject to an eligibility check and are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required. State notices to consumers https://www.affirm.com/licenses.

    Binding Agreement: By enrolling in the Lash Girl Academy, whether in-person, online, or via telephone, the student unequivocally accepts and agrees to be bound by all terms, conditions, policies, and procedures of the Academy. This includes, but is not limited to, obligations arising from student loans secured for enrollment.

    Late or Declined Payments: Late Fee: In the event of a late or declined payment, the student will incur a penalty of $50 as a late fee.

    Default Consequence: Any late payment or declined payment will result in an immediate student loan default. Once defaulted, the entire balance of the loan becomes immediately due.

    Legal Ramifications: Defaulting on the loan subjects the student to legal claim and judgment through the state. Such legal proceedings may adversely affect the student.

    Additional Student Loan Policies: To ensure the smooth management of your student loan and maintain the integrity of our financing program, we have instituted the following policies concerning changes to your payment schedule and loan amendments:

    Request for Change in Payment Date or Amount

    Advance Notice Requirement: A request to change the scheduled payment date or amount must be submitted at least seven days before your upcoming payment due date.

    Amendment Request: To initiate a request, an amendment request must be completed and submitted to our finance department for review.

    Amendment Fees: Processing Fee for Approved Amendments: Any approved amendments to your student loan will incur a processing fee of $195. This fee covers the administrative costs associated with altering your loan terms.

    Penalties for Amendments Within 7 Days/Default Payment: If an amendment request is made and is subsequently approved but results in a declined payment, the following will apply: 

    Penalty Fee: A penalty fee of $195 processing fee will be added.

    Late Fee: A $50 late fee will also be assessed due to the delay in payment.

    These policies encourage timely communication and ensure that all students are treated fairly and consistently. Amendments are subject to review and are not guaranteed; they are granted based on individual circumstances and the discretion of the finance department.

Conditions of Training Program Purchase and/or Attendance

As the Buyer and/or Training Program Registrant (hereafter known collectively as “You”), you agree that by purchasing and/or registering for a Lash Girl Academy Certification  (hereafter referred to as “Lash Girl Academy”) Training Program, you have read, understood, and agreed to these General Terms and Conditions.

Lash Girl Academy's policy is to sell eyelash extensions, facials, brow application products, and training programs for certain licensed/certified professionals in the beauty, health, medical, or medical industries, and/or students in the process of obtaining their state licensing. 

Therefore, you certify that you (or someone working with or for you) are licensed or certified per Lash Girl Academy’s requirements, and you agree to furnish Lash Girl Academy with a current copy of your professional credentials upon request. In its sole discretion, Lash Girl Academy reserves the right to determine whether you qualify for admittance to its training programs and may refuse you admittance to a training program if you cannot provide sufficient documentation of your qualifications.

It is solely your responsibility to ensure that you are following all national or local jurisdiction laws relating to the selling or applying of eyelash extensions. It is your responsibility to research and locate your state statutes and regulations, if any, regarding the practice of eyelash extension applications, including but not limited to the professional license or certificate you must have and the requirements for facilities where you can apply for eyelash extensions. Lash Girl Academy provides training programs and issues certificates to licensed and credentialed beauty and health professionals to enable them to use Lash Girl Academy’s products effectively.  A Lash Girl Academy certificate indicates that an individual has met Lash Girl Academy’s standards for using and applying Lash Girl Academy products. Lash Girl Academy does not train its clients to receive a state license or certificate, nor to receive continuing education for extending their government or state license. Lash Girl Academy expects its clients to refer to their state’s regulatory boards for permission to charge for eyelash extension services. Lash Girl Academy cannot be held liable for any claims arising from its techniques, products, or services in any State, Country, or Territory.

You must complete all required online Lessons prior to your training date. Before each training program begins, you must show a valid government-issued photo ID.

You agree NOT use recording devices, audio, still photos, or video during the training program. Cell phones must be turned off during the training program unless you have been authorized to log in to the Lash Girl Academy. Non-registered persons will NOT be allowed to observe or participate in training programs.

Safety During and After Training Programs and Indemnity for Lash Girl Academy

You acknowledge, accept, and agree that (a) use of products sold by Lash Girl Academy must be used with great care to prevent an accidental injury, especially when performing work near an individual’s eye, (b) there is danger associated with the application of eyelash extensions that may include injury to an individual’s eye or eye area and (c) you will practice great care during your training program and follow all prescribed safety guidelines under the supervision of your trainer. You also certify that you will practice great care in all eyelash extension applications that you perform after you successfully pass your training program. You agree that Lash Girl Academy cannot be held liable for any injuries arising from your misuse of products and application techniques sold or supplied by Lash Girl Academy.

You understand and agree that a Lash Girl Academy Trainer may, at his or her sole discretion, dismiss you from a training program for conduct or performance that puts you or other training program attendees at risk for injury, or that otherwise interferes with the safe and/or effective administration of the training program. Suppose you are dismissed from a training program because of conduct or performance. In that case, you will not receive a refund, and you may be ineligible to retake a training program at the sole discretion of Lash Girl Academy.

You acknowledge that all Lash Girl Academy training programs involve “hands-on” training regarding applying eyelash extensions to natural eyelashes using Lash Girl Academy’s branded products. During the training program, you will be required to apply eyelash extensions onto another student’s natural eyelashes, and you will have eyelash extensions applied to your natural eyelashes. If the training program is uneven and neither you nor Lash Girl Academy can supply a model, you may be required to work on a mannequin head during the training program. You will not receive a complete set of eyelash extensions during your selected training program. By voluntarily participating in the training program, you acknowledge and accept the risk associated with having another training program student apply eyelash extensions to you. You agree that you will not hold fellow students in your training program or Lash Girl Academy liable for any injuries you may sustain because other students apply eyelash extensions to you. If you cannot apply eyelash extensions due to medical reasons or other extenuating circumstances, you must acquire approval from Lash Girl Academy to provide a model. Give a model because you cannot have eyelash extensions applied. Your model will receive an application of eyelash extensions from the student partnered with you in the training program. See the "Indemnification" section for more information.

Model Policies 

Lash Girl Academy requires you to provide your models for Training. If you cannot provide a model(s) when needed, you will practice application skills on a mannequin head instead. However, to become certified, you must apply eyelash extensions to at least one human model during any Basic Certification Training or Advanced Volume™ Certification Training. Your trainer will not evaluate applications to a mannequin head for certification. 

You understand that Lash Girl Academy cannot be held liable for any claims arising from its techniques, services, or products in any State, Country, or Territory. You understand that Lash Girl Academy cannot be held liable for any claims arising from its techniques, services, or products in any State, Country, or Territory.

Certification Policies

Training program attendance does not guarantee Certification. At its sole discretion, Lash Girl Academy reserves the right to determine its certification requirements, which may change at any time without notice. To become certified, you must meet all the requirements and agree to all the terms and conditions listed on Lash Girl Academy’s official certification application. Certificates will not be issued during training programs. Lash Girl Academy will issue your certificate via email only after you have met the requirements for certification in Lash Girl Academy’s eyelash extensions application methods, and Lash Girl Academy has approved your certification application in its sole discretion. 

At its sole discretion, Lash Girl Academy reserves the right to decertify you for any reason or no reason. Reasons for desertification include, but are not limited to, the severance of the business relationship between you and Lash Girl Academy, violation of any part of this agreement, or if Lash Girl Academy receives repeated complaints about your application techniques.

It is your sole responsibility to assimilate the skills and gain the experience required to become competent at applying eyelash extensions. The “certification of completion,” the “hands-on” training, and/or the marketing, business, and advertising strategies provided because of training program attendance DO NOT guarantee that you will become a successful Lash Technician. After attending your first training program, you may need further training, practice, and/or guidance to gain and maintain success as a Lash Technician.

Use of the Website 

Lash Girl Academy makes no representations or warranties about the completeness or accuracy of its website content. The Lash Girl Academy website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by the Lash Girl Academy. United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws protect them. ALL RIGHTS RESERVED.

You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on the website, except as follows: (i) You may store files that are automatically cached by your Web browser for display enhancement purposes; (ii) if Lash Girl Academy provides desktop, mobile or other applications for download, you may download a single copy to your computer or mobile device solely for your personal use, provided you agree to be bound by any applicable end user license agreement for such applications; and (iii) if Lash Girl Academy provides social media features to you at any time, you may take such actions as are enabled by such features.

Use of Proprietary Training Materials

You certify that by purchasing Lash Girl Academy Products and/or Training Programs and/or attending any Lash Girl Academy training program, you are not an owner, employee, independent contractor, or educator of any competitor of Lash Girl Academy that sells professional-grade eyelash extension products/supplies/implements for resale and/or training programs for sale/profit. If you violate these terms or conditions, then Lash Girl Academy reserves the right to pursue all legal and equitable remedies against you.

You are prohibited from using Lash Girl Academy’s proprietary copyrighted training program materials to train others. You are not permitted to demonstrate any techniques or procedural information obtained from Lash Girl Academy to anyone, including, but not limited to, co-workers, employees, contractors, friends, or family members.

You acknowledge that the following proprietary materials are the property of Lash Girl Academy. All physical copies must be returned to Lash Girl Academy, and electronic copies must be destroyed within ten business days if you are decertified or the business relationship between you and Lash Girl Academy has been severed:

  1. All Lash Girl Academy educational materials, including but not limited to Student Training Manual(s) and Tutorials;
  2. All Lash Girl Academy Student PowerPoint Presentation(s);
  3. All unused Lash Girl Academy Waiver Forms, Client History Folders, Client Consultation Forms, Order Forms, and Application Forms;
  4. All Lash Girl Academy Marketing Literature and Marketing Materials, including proprietary photos and logos;
  5. All Lash Girl Academy Certificates.

You also acknowledge that you are not authorized to copy, distribute, or otherwise disseminate to anyone, including but not limited to co-workers, employees, contractors, friends, or family members, the above proprietary materials accessed during any Lash Girl Academy training program.

Use of Branded Marketing Materials and Intellectual Property

You or someone working with you or for you must be hands-on trained at an official Lash Girl Academy Training and Certification program to purchase and use Lash Girl Academy-branded marketing materials (including, but not limited to, posters, brochures, and window clings).

To purchase or use co-branded marketing materials (customizable marketing materials that feature both your business or brand name and the Lash Girl Academy Brand name), you or someone working with or for you must be:

  1. Hands-on training at an official Lash Girl Academy Training and Certification program;
  2. Lash Girl Academy certified.
  3. Listed on the Lash Girl Academy Lash Technician Directory;
  4. Have a completed and approved Proprietary Property Agreement with Lash Girl Academy.

Lash Girl Academy, at its sole discretion, reserves the right to prohibit, ask you to remove, update, or modify your use of our branded intellectual property, including but not limited to photos, logos, videos, digital or printed marketing or educational material at any time, for any reason or no reason. You agree that by choosing to advertise any of our brands, you will abide by the brand guidelines that may be issued to you during your business relationship with us.

Advertising and Sale of Branded Products and Services

Clients in good standing are encouraged to promote that they use Lash Girl Academy by eyelash extension professional application products and supplies, provide Lash Girl Academy by eyelash extension services, and that they retail to consumers the consumer-grade Lash Girl Academy by and the aftercare and cosmetic products on their menu of services, online, and onsite at their brick and mortar business locations. However, to protect the Lash Girl Academy trademark and Brand Name, clients are NOT permitted to use “Lash Girl Academy” (or any derivative thereof) in their business name (for example, Lash Girl Academy by Jane) or use the term “Lash Girl Academy” within their website domain address or their social media handle (example: www.lashgirlacademybyjane.com).

The resale of Lash Girl Academy by professional eyelash extension application products is NOT permitted without written consent.

You or someone working with or for you must be credentialed in the health or beauty industries. You must be registered for a Lash Girl Academy Training and Certification Program to purchase at wholesale prices or sell Lash Girl Academy -branded consumer cosmetic and aftercare products on your business website and/or inside your business. However, you may only sell Lash Girl Academy by and branded consumer aftercare and cosmetic products on third-party websites or in third-party business establishments if you obtain prior written permission from Lash Girl Academy. Any business establishment that sells Lash Girl Academy by and branded consumer cosmetic and aftercare products, whether your own or an approved third-party business establishment that sells on your behalf, must agree to abide by all Minimum Advertised Price (MAP) guidelines that Lash Girl Academy may furnish. In its sole discretion, Lash Girl Academy reserves the right to change its advertised MAP guidelines and/or to deny approval of the resale of Lash Girl Academy by branded consumer aftercare and cosmetic products for any reason or no reason.

Suppose you become a retailer of Lash Girl Academy by branded cosmetic products. In that case, you agree that you will not market, promote, or claim, verbally or in writing, that said products are intended to affect the structure or function of the human body or any portion thereof. You agree to comply with all applicable laws, rules, and regulations concerning the products' advertising, packaging, marketing, and sale.

 

You further agree that you will make no representation, guarantee, or warranty, either express or implied, concerning the products beyond those contained in Lash Girl Academy’s approved package label and product instructions without the express written consent of Lash Girl Academy. You do not have the right power or authority to make any representation, guarantee, or warranty on behalf of Lash Girl Academy.

 

Breach of Intellectual Property Terms and/or Non-Competition Clause

If you breach any of the conditions contained herein or engage in any other activity deemed to violate Lash Girl Academy’s policies, including, but not limited to, the training of other individuals without the prior written approval of Lash Girl Academy, then Lash Girl Academy reserves the right to, among other actions permitted under law: 1) demand the immediate return of all Lash Girl Academy Proprietary Property; 2) cease selling products to you or the location(s) where you apply eyelash extensions 3) remove your contact information and/or the location(s) where you apply eyelash extensions from Lash Girl Academy’ Directory page on its website and/or 4) pursue all legal and equitable remedies allowed by law.

ERRORS & INACCURACIES

While Lash Girl Academy makes every effort to provide current, complete, accurate information on our website, errors or inaccuracies may occur, including price information. In the rare event that there is an error, inaccuracy, or omission, Lash Girl Academy reserves the right to correct the issue and change or update information at any time without prior notice. If you placed an order that will be affected by the change, Lash Girl Academy reserves the right to contact you for instructions before shipping or cancel your order and notify you about the cancellation. Lash Girl Academy reserves the right to correct any errors, inaccuracies, or omissions, including after an order has been submitted and whether or not the order has been confirmed and your credit card charged.



TRAINING REFUND/RESCHEDULING POLICY

Lash Girl Academy RESERVES THE RIGHT TO REFUSE TO SELL TRAININGS TO ANY PERSON FOR ANY REASON.

DUE TO THE HIGH DEMAND FOR TRAINING SEATS AND THE COMPLEXITY ASSOCIATED WITH THE LOGISTICS OF RESCHEDULING AND CANCELLATIONS OF TRAINING, THE FOLLOWING TERMS AND CONDITIONS APPLY: There are no refunds. Upon written approval from Lash Girl Academy, you may reschedule your training. Rescheduling requests must be made within seven days before your scheduled class time.

Product Information

All prices displayed on the website are quoted in U.S. Dollars.

If any minor uses any goods or products from the Company, it should be only after the legal or parental guardian has discussed the product with the minor's doctor. The Company's material and information are only intended for personal, educational, or informational purposes. The U.S. Food and Drug Administration has yet to evaluate the statements made about products, and the results reported, if any, may not necessarily occur in all individuals. The statements and products are not intended to diagnose, treat, cure, or prevent any condition or disease. All products should be used strictly in accordance with their instructions, precautions, and guidelines. You should always check the ingredients for products to avoid potential allergic reactions. Use of the Lash Girl Academy website(s) is not meant to serve as a substitute for professional medical advice. This website(s) is solely an online store for specialty beauty products. Please consult your physician or health care practitioner regarding using any goods, products, or information received from the product packaging or Website before using or relying on them. Your physician or healthcare practitioner should address all medical questions, concerns, and decisions regarding the possible treatment of any medical condition. The company does not give or intend to provide any answers to medical-related questions, and the Company’s Website and product packaging do not replace any medical professional or medical resource. The company does not represent itself as a physician, nor is this implied. No prescription medications or medical treatments are intentionally provided on the website(s). IF YOU NEED MEDICAL ATTENTION, CALL 911 OR YOUR PHYSICIAN IMMEDIATELY.

Shipping

The following policy applies to all domestic and international business clients except for International Franchisees. For International Franchisee shipping policies, please contact Lash Girl Academy.

Lash Girl Academy reserves the right to ship orders via any postal carrier (including, but not limited to, FedEx, DHL, UPS, or the United States Postal Service (USPS). If you have a valid e-mail address on file, you will receive a confirmation email with tracking numbers when your order has been shipped.

Limitation of Liability and Disclaimer of Warranties

Lash Girl Academy is not liable to you for any incidental damages related to or arising out of your purchase or use of any and all products or services from Lash Girl Academy. Lash Girl Academy’s liability to you related to or arising out of your purchase of any and all products or services from Lash Girl Academy is limited to the amount of the refund available to you, if any, as set forth above in these General Terms and Conditions.

Except as expressly outlined in these General Terms and Conditions, Lash Girl Academy makes no warranties to you regarding its products or services. Lash Girl Academy expressly disclaims all implied warranties related to or arising out of your purchase of products or services from Lash Girl Academy, including, without limitation, those of merchantability and fitness for a particular purpose. All products and services sold by Lash Girl Academy are sold on an “AS IS, WHERE IS” basis.

Independent Contractor; Not a Franchise or Business Opportunity.

You agree that the Lash Girl Academy Lash Technician Certification and Training Program creates only a buyer-and-seller relationship between you and the Lash Girl Academy and does not create any other type of relationship between you and the Lash Girl Academy. You have no authority, expressed or implied, to act as a Lash Girl Academy agent. You are, and will remain, an independent contractor responsible for all obligations and liabilities of your business and all claims or demands based on injury, illness, or death of any person or persons, directly or indirectly, resulting from the operation of your business. Further, the Lash Girl Academy and you are not and do not intend to be partners, associates, joint ventures, agents, or employees of each other in any way, and the Lash Girl Academy will not be construed to be jointly liable for any of your acts or omissions under any circumstances.

You acknowledge and agree that the Lash Girl Academy Lash Technician Certification and Training Program is not, and should not be deemed, a franchise under federal or state law due to, among other reasons: (i) the Lash Girl Academy does not exercise significant control over, or provide significant assistance to, your method of operation; (ii) you do not engage in the business of offering, selling, distributing goods or services under a marketing plan or system prescribed in substantial part by us; (iii) while you will be authorized to distribute the Lash Girl Academy’s retail/consumer products bearing our trademarks, your use of our trademark will be only incidental to, and not in substantial association with, your business; and (iv) you are not required to identify your business to your customers under our trademarks or to be otherwise required to use our trademarks in a manner likely to convey to the public that you are an outlet or account of ours.

You further acknowledge and agree that the Lash Girl Academy Training Programs is not, and should not be deemed, a business opportunity under federal or state law due to, among other reasons: (i) we will not assist you in starting a business; (ii) we do not represent or guarantee that you will derive income from your business which exceeds the price of the Training and Certification Program paid to us or the products you purchase from us; (iii) we will not refund all or part of the price of the Training and Certification Program paid to us, or repurchase any of the products if you are dissatisfied with the business you operate, and (iv) we will not provide you with a comprehensive marketing plan.

Text Messaging Terms & Conditions

You “opted in” to the Lash Girl Academy text messaging program by completing a form on the website, creating an account, and/or placing a purchase order. By “opting in” to the Lash Girl Academy text messaging program, you accept these Terms & Conditions and agree to resolve disputes with Lash Girl Academy through binding arbitration (with minimal exceptions, not in court). You waive any right to participate in class actions, all as detailed in the “Governing Law” section below.

By opting in:

You expressly consent to receive recurring automated promotional and personalized marketing text (e.g., SMS and MMS) messages from Lash Girl Academy, including text messages that may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate. Consent to receive automated marketing text messages is not a condition of any purchase. Msg & Data rates may apply.

You confirm that you are the subscriber to the relevant phone number or the customary user of that number on a family or business plan and that you are authorized to opt in. You consent to the use of an electronic record to document your opt-in.

Message frequency will vary. Lash Girl Academy reserves the right to alter the frequency of messages sent to increase or decrease the total number of sent messages. Lash Girl Academy also reserves the right to change the short code or phone number from which messages are sent, and we will notify you when we do so.

Opt into text promotional offers that are not valid when purchasing gift cards, previous orders, taxes, or shipping. It is for one-time use only and may not be combined with other coupons, offers, or training events.

Texting is available to USA phone numbers only. Not all mobile devices or handsets may be supported, and our messages may not be deliverable in all areas. Lash Girl Academy, its service providers, and the mobile carriers supported by the program are not liable for delayed or undelivered messages.

You also agree to our Lash Girl Academy Privacy Policy.

Certification Training Academy-Grievance Policy

Purpose
Certification Training Academy is committed to maintaining a fair and transparent environment for all students. We recognize that concerns or grievances may arise and are dedicated to addressing them promptly and equitably.

Policy
Students must submit grievances in writing to ensure clarity and a formal record. Grievances can be emailed to [email protected] or mailed to our corporate office at the following address:

Certification Training Academy
2412 N Government Way
Coeur D'Alene, Idaho 83814

The written grievance should include the student’s full name and contact information, a detailed description of the issue, relevant dates, any supporting documentation, and a summary of previous efforts to resolve the matter.

Once a grievance is received, Certification Training Academy will acknowledge receipt in writing within five business days. The grievance will then be reviewed by the appropriate department or administrator within ten business days. If additional information or a meeting is required to address the concern, the student will be notified.

A written response outlining the findings and resolution will be provided within thirty calendar days of receiving the grievance. In cases where the matter is complex and additional time is required, the student will be informed in writing with an updated timeline.

If the student is not satisfied with the resolution, they may submit a written appeal within ten calendar days of receiving the decision. Appeals will be reviewed by the Academy’s Director, whose decision will be final.

All grievances will be treated with the utmost confidentiality, and information will only be shared with individuals directly involved in the resolution process. Certification Training Academy strictly prohibits any form of retaliation against students who submit grievances in good faith.

 

This policy is designed to ensure a fair and professional process for resolving student concerns in a timely and effective manner.

Non-Discrimination Compliance Clause

All recipients of services, participants in training programs, and enrolled students at Certification Training Academy are required to fully comply with the principles and obligations outlined in applicable federal, state, and local non-discrimination laws. This includes, but is not limited to, adherence to the Civil Rights Act of 1964, the Americans with Disabilities Act (ADA), the Age Discrimination in Employment Act (ADEA), and all other relevant anti-discrimination statutes and regulations.

Discrimination, harassment, or exclusion based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic is strictly prohibited. Any violation of these provisions may result in disciplinary action, up to and including termination of enrollment, in accordance with Certification Training Academy's policies and applicable laws

Privacy Policy

Lash Girl Academy takes our responsibility to protect the privacy and confidentiality of your information, including personal information, very seriously. We maintain physical, electronic, and procedural safeguards that comply with applicable legal standards to secure such data from unauthorized access, use, alteration, and destruction. We hold our employees accountable for complying with relevant policies, procedures, rules, and regulations concerning the privacy and confidentiality of information.

  1. We may disclose information about you as required or permitted by law. For example, we may share information with regulatory and law enforcement officials when we believe in good faith that such disclosure is necessary to comply with legal requirements. We may share information with third parties to protect against fraud or verify or enforce our terms of use, other rights, or other applicable policies.
  2. From time to time, we may execute agreements with other companies to provide services to us or to make services and products available to you. Under these agreements, these companies may receive your personal information, but they must safeguard this information, and they may only use it for those purposes we specify.
  3. We may use the information we collect from you to help us deliver our online services; to administer, evaluate, and improve our business (including developing new products and services, improving existing products and services, performing data analytics, and performing accounting, auditing, and other internal functions); manage our risks; market our services and products; and to comply with and enforce applicable laws and regulations, relevant industry standards, contractual obligations, and our policies. We may also use data that we collect on an aggregate or anonymous basis (such that it does not identify any individual clients) for various business purposes, where permissible under applicable laws and regulations.

Authorized Purchasers and Account Security

You are responsible for maintaining the security of your account by updating and correcting information as it changes, including notifying Lash Girl Academy of any new/terminated Lash Technicians or employees and/or any new/terminated users with purchasing access. You must safeguard your password and security pin and supervise the use of your account. You are solely responsible for maintaining your account's security and settings that reflect your preferences. We assume anyone using the Site or transacting with your account password/pin is you. You agree that you are solely responsible for any activity that occurs under your account. As part of your account settings, you can save shipping addresses to your account. You will also have the option to save credit cards and bank accounts as “Payment Methods” on your account. You understand that all “Purchasers” you grant purchasing access to will have access to place orders on your Lash Girl Academy account using only your saved payment methods and shipping addresses. You will be responsible for all orders placed on your account by any authorized purchaser. If you would like to add or remove an authorized purchaser from your account, you understand that you must contact Lash Girl Academy to grant and revoke purchasing privileges.

Cookie Policy

By using this site, you agree to the placement of cookies on your computer in accordance with the terms of this policy. If you do not wish to accept cookies from this site, please either turn off cookies or refrain from using this site.

There are two main types of cookies:

Types of Cookies

  1. Session cookies are temporary cookies that expire at the end of a browser session when you leave the site. Session cookies allow the website to recognize you as you navigate between pages during a single browser session and allow you to use the website most efficiently. For example, session cookies enable a website to remember that a user has placed items in an online shopping basket.
  2. Persistent cookies: Unlike session cookies, persistent cookies are stored on your equipment between browsing sessions until expiry or deletion. They, therefore, enable the website to "recognize" you on your return, remember your preferences, and tailor services to you.

Our Use of Cookies

We currently use, and may use in the future, the following types of cookies on this website:

We use session cookies to:

  1. Help us maintain security and verify your details while you use the website as you navigate from page to page, which enables you to avoid having to re-enter your details each time you enter a new page.

We use persistent cookies to:

  1. Help us recognize you as a unique user when you return to our website, so that you do not have to input your details multiple times as you move between our pages or services
  2. Remember how you have customized your use of this site, such as your preferred currency and time zone
  1. Collect and compile anonymous, aggregated information for statistical and evaluation purposes to help us understand how users use the website and help us improve the structure of our website.

In addition to session cookies and persistent cookies, we may use other types of cookies (or similar types of technologies) set by our website to provide third parties with our information.

Many cookies are designed to give you optimal usage of the web. For example, we use cookies to enable you to improve your user experience when using our website, e.g., a cookie that recognizes if your browser supports specific technology features. This helps, for example, in enabling web pages to be loaded more quickly when you request the download of a large file. In addition to cookies that send information to us, we also use cookies that collect data and send it to third parties. An example of this is Google Analytics. We use Google Analytics to help collect and compile information like the number of visitors to the site, where visitors have come to the site, and the pages they visited. Visit Google’s site for an overview of privacy at Google and information on how to opt out of the Google Analytics cookie.

Disabling Cookies

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Force Majeure

Notwithstanding any other provision of this Agreement to the contrary, if Lash Girl Academy is prevented from performing its obligations hereunder as a result of any contingency that is beyond its reasonable control (such as any act of God, war, riot, national emergency, terrorist act, general embargo, fire, casualty, equipment failure, flood, eLash Girl Academy weather conditions, earthquake, unforeseen unavailability of an Lash Girl Academy Trainer for reasons beyond the control of such party (such as interruptions in the Trainer’s travel schedule or illness, or other similar occurrence) (any such event, a "Force Majeure Event"), then Lash Girl Academy shall be excused from its inability to perform its obligations hereunder, but only to the extent of the Force Majeure Event in question. Lash Girl Academy will provide reasonably prompt notice of the occurrence of such Force Majeure Events. Account Holder acknowledges that Lash Girl Academy cannot be held liable for postal carrier delivery delays in conjunction with a Force Majeure Event. Regarding training program delays upon the occurrence of such Force Majeure Event, Lash Girl Academy may delay the scheduled training program and shall reschedule the training program as soon as reasonably practicable following the date of such occurrence.

Suppose a Lash Girl Academy training program cannot be conducted because of a lack of minimum student attendance. In that case, Lash Girl Academy reserves the right to reschedule the training program. Suppose Lash Girl Academy cancels or reschedules a training program. In that case, registered participants may elect to apply the monies paid for the canceled training program to a future training program within 12 months of the canceled training program date. 

Online Educational Services

Access to an online Training Program may be suspended without notice in the case of system failure, maintenance, repair, or for reasons beyond Lash Girl Academy’s control. Lash Girl Academy cannot be held liable for any problems or technical malfunctions experienced by Trainers, Training Program attendees, or third-party service providers, such as power outages, delays in operation, failed or unavailable hardware, software, network, or internet services, or damage to any person's computer or electronic devices.

The following applies to individuals who purchase their Training Program via Third Party Vendors:

If you registered through a Third-Party Vendor (including, but not limited to, Beauty Schools) instead of the paragraph above, the Vendor is responsible for rescheduling you or providing you a refund, per the Vendor’s policies. Lash Girl Academy is not responsible or liable for transactions performed by Third-Party Vendors.

Indemnification


YOU AGREE TO INDEMNIFY, DEFEND AND HOLD Lash Girl Academy AND ITS DIRECTORS, OFFICERS, OWNERS, EMPLOYEES, MANAGERS, SHAREHOLDERS, AGENTS, SUBSIDIARIES, AFFILIATES, TRAINERS, INDEPENDENT CONTRACTORS, CONSULTANTS, SUBCONTRACTORS, SUPPLIERS AND LICENSORS (HEREINAFTER “Lash Girl Academy, ET AL”) HARMLESS AGAINST ANY AND ALL CLAIMS, REQUESTS, ACCUSATIONS, ALLEGATIONS, ASSERTIONS, COMPLAINTS, PETITIONS, DEMANDS, SUITS, ACTIONS, PROCEEDINGS, GOVERNMENTAL INQUIRIES, INVESTIGATIONS, DAMAGES, LIABILITIES, ATTACHMENTS, JUDGMENTS, LOSSES, PENALTIES, FINES, SETTLEMENTS, AND EXPENSES, INCLUDING BUT NOT LIMITED TO COURT COSTS AND REASONABLE ATTORNEYS’ FEES, WHETHER INDIRECT, SPECIAL, INCIDENTAL, ECONOMIC, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE, OF ANY NATURE ARISING OUT OF OR RELATED TO REGISTRATION OR ATTENDANCE AT Lash Girl Academy TRAINING PROGRAMS OR THE USE OR MISUSE OF PRODUCTS OR SERVICES SOLD OR SUPPLIED BY Lash Girl Academy, ET AL., INCLUDING, BUT NOT LIMITED TO INTELLECTUAL PROPERTY OF Lash Girl Academy, ET AL. THIS INDEMNITY IS INTENDED TO APPLY TO ANY THEORY OF RECOVERY INCLUDING, BUT NOT LIMITED TO, CLAIMS OF ACTUAL OR ALLEGED NEGLIGENCE BY Lash Girl Academy et al. (WHETHER ACTIVE OR PASSIVE, SOLE OR CONCURRENT, SIMPLE OR CROSS, STRICT OR STATUTORY). NOTWITHSTANDING THE ABOVE, Lash Girl Academy LIABILITY, IF ANY, WILL BE LIMITED TO THE PRODUCT'S PURCHASE PRICE.

Entire Agreement; Amendment; Waiver; Invalidity

This Agreement, together with any schedules and exhibits attached hereto and made a part hereof, constitutes the entire agreement between the parties regarding the subject matter hereof and shall supersede all prior understandings, letters, agreements, contracts and other documents. This Agreement may not be amended except by an instrument in writing signed on behalf of all the parties hereto. No failure or delay by either party to exercise, and no course of dealing with respect to, any right of any such party regarding an obligation of the other party to this Agreement shall operate as a waiver thereof unless agreed to in writing by both parties. Any single or partial waiver by either party of any obligation of the other party under this Agreement shall constitute a waiver of such obligation only as specified in such waiver and shall not constitute a waiver of any other obligation. The invalidity or unenforceability of any provision of this Agreement shall not affect the validity or enforceability of any other provisions of this Agreement, all of which shall remain in full force and effect.

Limited English Proficient (LEP) Policy

At Certification Training Academy, we are committed to providing equal access to our programs and services for individuals with Limited English Proficiency (LEP). We recognize the importance of clear communication and are dedicated to ensuring that language barriers do not prevent anyone from participating fully in our certification training programs.

Our Commitment Includes:

 

Accessible Communication:
We strive to provide information and resources in a manner that is accessible to individuals with LEP. This includes offering written materials, course descriptions, and key policies in multiple languages, as needed.

Language Support Services:
Where feasible, we will provide translation or interpretation services for virtual and in-person interactions. We aim to make essential program materials available in commonly spoken languages to accommodate the needs of our diverse student population.

 

Bilingual Assistance:
Our staff and instructors are trained to assist LEP individuals by using clear, simple language and offering additional explanations to enhance understanding. In some cases, bilingual team members or external interpreters may assist to ensure effective communication.

Equal Access:
We are committed to ensuring that individuals with LEP have the same opportunities to enroll, participate, and succeed in our programs as native English speakers.

Feedback and Accommodations:
If you require language assistance or have specific needs related to Limited English Proficiency, please contact us at [insert contact email or phone number]. We will work to accommodate your request and provide the support you need to succeed in our programs.

 

At Certification Training Academy, we believe that language should never be a barrier to professional growth and success. We are dedicated to fostering an inclusive, supportive learning environment for everyone.

 

 ESTHETICS ACADEMY GENERAL TERMS & CONDITIONS

Conditions of Training Program Purchase and/or Attendance-This Enrollment Agreement (“Agreement”) is made between the Student and Esthetics Academy (“Academy”), a licensed esthetics training institution in Idaho. By signing, the Student acknowledges intent to enroll in the 600‑hour esthetics license program. 

Enrollment prepares the Student to take Idaho licensing exams, but licensure is contingent on Idaho Board approval. The Student confirms they meet eligibility requirements and will provide all necessary documentation.

 

Admission & Re‑Entry Policy

Enrollment in the Esthetics Academy 600‑Hour Esthetics Licensure Program is open to all prospective students who meet the following minimum qualifications:

Submission of a completed and signed Enrollment Application and Student Agreement; Proof of a high school diploma, GED, or state-recognized equivalent; and the applicant must be at least sixteen and one-half (16½) years of age at the time of enrollment, in accordance with state licensing regulations.

The Esthetics Licensure Program is structured to allow students to progress through their coursework and practical training at an individualized, self-paced rate, within the regulatory timeframes established by the Idaho State Board of Cosmetology. While the Academy offers flexible pacing to accommodate student availability, it is the responsibility of each student to maintain consistent progress and meet all program completion requirements—including attendance, academic performance, and practical demonstration.

 

Re‑Entry Policy:

Students who voluntarily withdraw or are absent from the program for more than one hundred eighty (180) consecutive calendar days will be considered withdrawn and must formally reapply to the Academy. Upon re-application, the student will be required to execute a new Enrollment Agreement, which may reflect updated tuition rates, fees, or policies in effect at the time of re-entry. The Academy reserves the right to evaluate the prior academic standing and attendance of the returning student before approving readmission.

 

Re-admitted students may also be subject to assessment or retraining requirements to ensure continued alignment with licensure standards and curriculum integrity. Tuition credit for prior hours completed may be granted at the sole discretion of the Academy following transcript and skills evaluation.

Enrollment requires a completed application, a high school diploma or equivalent, and being at least 16½ years old. Returning students after 180 days must re‑execute the Agreement and may incur updated fees or tuition.

 

Program Structure, Attendance & Academic Requirements

The program is self‑paced. Students must maintain at least 75% attendance and a minimum 75% average on all assessments. Required coursework, practical sessions, and evaluations must be completed. Failure may result in probation or dismissal.

 

Hybrid Hours and Virtual Participation

Up to 300 of the 600 hours may be completed via hybrid instruction (online). Students must submit video demonstrations for review. Remaining hours must be completed in person under instructor supervision. 

In compliance with Idaho State Board of Cosmetology regulations, up to three hundred (300) of the required six hundred (600) program hours may be completed through hybrid (online) instruction. This includes theory coursework, video lectures, quizzes, and video-recorded demonstrations submitted for instructor review and grading. The remaining program hours must be completed through scheduled, in-person practical instruction at the Academy under direct supervision by a licensed instructor.

It is the sole responsibility of the student to ensure they have continuous access to a functioning computer or laptop, a stable internet connection, and any required software or video recording capabilities necessary to participate in all hybrid and virtual coursework. Failure to maintain these resources may result in incomplete assignments, missed hours, and delays in program progression. The Academy is not liable for missed content or delayed completion due to a student’s lack of access to required technology.

 

Model Services and Waivers

Students perform practical work on live models. Models must sign a waiver before services. If models aren’t available, mannequins may be used with approval; however, mannequin work does not fulfill live service requirements.

 

Program Completion and Licensure Eligibility

To graduate, students must complete all hours, obtain a minimum 75% in both theory and practical assessments, and meet service quota requirements. The Academy will provide documentation to apply for licensure, but approval rests with the Idaho Licensing Board.

 

Payment Policy and Financial Obligations

Payment plans are available; all card‑based payments incur a 3.5% processing fee. Late or missed payments trigger a $50 late fee; declined or returned payments also incur a $50 fee. A valid credit card must remain on file. By default, the full tuition balance is immediately due and may be referred for collections. All dues must be cleared before the release of any school transcript documents.

 

Certification of Hours and Graduation Documents

Confirmation of program hours and issuance of related documents and transcripts. Will only occur when the Student fulfills all academic and financial obligations.

 

Refund and Rescheduling Policy

All payments are final and non-refundable. Training may be rescheduled with written notice submitted at least seven days prior. Changes are subject to Academy approval.

 

Conduct and Dismissal Policy

Students must adhere to a professional code of conduct. Disruption, unsafe behavior, or violation of policies may result in dismissal, without any entitlement to refunds.

 

Safety and Indemnification

Students must follow safety protocols. They assume responsibility for any risks related to practical services and agree to indemnify the Academy and its staff for any claims arising from students’ actions.

 

Proprietary Rights and Training Materials

All training content is the Academy’s intellectual property. Students agree not to reproduce or distribute materials or techniques without written consent, or face legal consequences.

 

Use of Branding and Marketing Materials

Use of Academy trademarks or marketing collateral requires prior written approval and may be revoked at any time.

 

Grievance Policy:

Esthetics Academy is committed to maintaining a supportive, respectful, and professional learning environment. If a student believes they have been treated unfairly, experienced a violation of policy, or has other serious concerns relating to their educational experience, they may file a formal grievance.

 

Step 1 – Informal Resolution:

Students are encouraged to first attempt to resolve concerns informally by discussing the issue directly with the involved instructor, administrator, or staff member. Many concerns can be effectively addressed through open communication.

 

Step 2 – Formal Written Grievance:

If informal resolution is unsuccessful or inappropriate for the nature of the complaint, the student may file a formal grievance in writing. The written grievance must include: the student’s full name and contact information, a clear description of the issue or incident, including dates and persons involved. Any supporting evidence or documentation. The outcome or resolution the student is seeking. Formal written grievances must be mailed or delivered to:

 

Esthetics Academy Attn: Grievance Committee

2412 N Government Way Coeur d’Alene, Idaho 83814

 

Step 3 – Investigation and Response:

Upon receipt, the Grievance Committee will conduct a prompt, impartial investigation. The Academy will provide a written response to the student within thirty (30) calendar days of receiving the grievance. Additional time may be required for complex matters, in which case the student will be notified.

 

Step 4 – Final Determination:

If the student is dissatisfied with the resolution, they may request a review by the school director, whose decision shall be final. No student will be subject to retaliation or adverse consequences for submitting a grievance in good faith.

 

The Academy will respond within 30 days. Unresolved issues may proceed to a hearing, with a decision rendered within 15 days thereafter.

 

Class Supplies and Product Distribution

For each subject area within the esthetics curriculum, Esthetics Academy will provide the student with appropriate supplies and instructional materials necessary to complete the learning objectives for that specific topic. For example, before instruction in facial treatments, the student will receive the tools and products required to perform facial procedures during both demonstration and practice.

Additional products, tools, or supplemental materials may be distributed at the sole discretion of the Academy based on the student’s performance, class progress, inventory availability, and instructional requirements. The Academy retains full authority to manage the timing, type, and quantity of product dispersals to ensure equitable access and alignment with curriculum standards. Students may be responsible for purchasing replacement or extra supplies not included in the standard distribution, particularly in cases of loss, misuse, or damage.

 

Governing Law and Arbitration

This Agreement is governed by Idaho law. Disputes will be resolved by binding arbitration in Idaho under AAA rules. Each party bears its own legal costs, unless otherwise specified by law.

Entire Agreement

This document reflects the entire understanding between the Student and the Academy. Amendments must be signed by both parties. Invalid provisions do not affect the remainder of the Agreement.

 

Missed Class and Make-Up Policy

Students must complete all missed classes through scheduled make-up sessions.

 

Tardiness and Early Departures

Arriving more than 15 minutes late or leaving early without approval may count as partial absences and 

affect attendance records or hours.

 

20 Equipment and Supplies -Property Damage and Student Liability

Students are expected to treat all Esthetics Academy property, equipment, instructional materials, and facilities with care and respect. Any damage caused to Academy property—whether intentional, negligent, or accidental—will be the sole financial responsibility of the student involved.

In the event of such damage, the student agrees to fully reimburse the Academy for the cost of repair or replacement of the damaged item(s) within seven (7) calendar days of receiving written notice of the incident and the estimated cost. Failure to pay within this period may result in suspension of training, withholding of certification documents, and/or legal collection proceedings.

This obligation includes, but is not limited to, items such as classroom furniture, treatment beds, tools, products, digital equipment, and facility infrastructure.

 

Dress Code and Personal Hygiene

Students must wear professional attire, closed-toe shoes, and maintain proper hygiene. Adherence ensures a safe and professional learning environment.

 

Breaks and Personal Time

Students may use mobile devices and take breaks only during scheduled times. Personal activities during instructional time are prohibited unless approved.

 

Use of Technology

Online learning tools are provided for educational use only. Reproducing or sharing content without authorization is prohibited.

 

Use of Student Work and Images

The Academy may document training via photos or videos. Enrollment constitutes consent unless a written opt‑out is provided.

 

Student Records and FERPA Compliance

Student records are maintained per FERPA. Records may be accessed upon written request. Disclosures only occur with consent or legal need.

 

Internship/Job Assistance Disclaimer

While the Academy may share externship or employment leads, it does not guarantee job placement.

 

Transfer of Hours

Acceptance of transfer credits is at the discretion of the Academy and recipient institution; up to 300 transfer hours may be accepted upon evaluation.

 

Non‑Compete and Non‑Disclosure

For two years post-graduation, students may not teach or distribute school proprietary content or curriculum without consent.

 

Force Majeure

Esthetics Academy shall not be held liable for any failure or delay in performing its obligations under this Agreement due to circumstances beyond its reasonable control, including but not limited to acts of God, natural disasters, epidemics, pandemics, public health emergencies, war, terrorism, labor disputes, governmental regulations or restrictions, internet or utility outages, severe weather, civil disturbances, transportation interruptions, or the unavailability of instructors due to illness or other emergencies (each, a “Force Majeure Event”). In the occurrence of a Force Majeure Event, the Academy reserves the right to modify, reschedule, or cancel instructional sessions or components of the program without liability.

 

Waiver of Liability

Student expressly agrees that they shall not hold Esthetics Academy, its owners, officers, directors, agents, employees, contractors, instructors, successors, or affiliates liable for any damages, delays, injuries, interruptions, or losses caused by or related to any Force Majeure Event. Furthermore, Student waives all claims against the Academy arising out of failure to provide instruction, rescheduling of classes, use of substitute instructors, changes in course delivery (including remote learning), or delay in graduation or licensure resulting from such events. This waiver is binding to the fullest extent permitted by applicable law and shall remain in effect throughout the duration of the Student’s enrollment. The Academy’s obligations are suspended for the duration of any Force Majeure Event and shall resume as soon as practicable.

 

Acknowledgment of Terms, Conditions, and Policy Changes

By signing this Enrollment Agreement, the Student acknowledges that they have received, reviewed, and understand all terms, conditions, and policies set forth by Esthetics Academy, including but not limited to those regarding tuition, attendance, hybrid instruction, licensing requirements, safety, and conduct.

The Student further understands and agrees that Esthetics Academy reserves the right to amend, modify, or update its policies, procedures, or curriculum as necessary to remain compliant with changes to federal, state, or local laws, administrative rules, or licensing board regulations. Such changes will become effective upon written notification to the Student via email, printed notice, updated student handbook publication, or updated on the school’s website.

 

By continuing enrollment after notification, the Student agrees to be legally bound by all future amendments or policy updates as a condition of continued participation in the program. Refusal to comply with updated policies may result in disciplinary action, up to and including dismissal from the program.

 

Out-of-State Student Acknowledgment and Release

I understand that Certification Training Academy (dba Esthetics Academy / Lash Girl Academy) is licensed in the State of Idaho and offers a 600-hour Esthetics program approved by the Idaho Board of Cosmetology. If I reside outside of Idaho, I acknowledge that licensing requirements vary by state. I am solely responsible for verifying and fulfilling the licensing and hour requirements in the state where I intend to practice. I further acknowledge that even if I complete the 600-hour Idaho program, I may not be eligible for licensure in another state without meeting that state’s additional requirements. I release Certification Training Academy, its owners, and instructors from any liability related to my ability or inability to obtain licensure, certification, or authorization to practice in any jurisdiction outside of Idaho.

 

Acknowledgment and Acceptance

By enrolling, the Student confirms receipt, comprehension, and acceptance of all Agreement terms and will comply with Academy policies and procedures throughout enrollment.

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